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Effective Date: 1st January, 2024 · Version 1.0
This Acceptable Use Policy ("AUP" or "Policy") is a legally binding agreement between you ("Customer", "User", or "you") and Cybersharp Technology LLP, a company incorporated under the laws of India, trading as Chatzy AI ("Chatzy", "Company", "we", "us", or "our"), with its platform accessible at https://www.chatzy.ai/ (the "Platform").
By accessing or using the Platform and any associated services, APIs, interfaces, or features (collectively, the "Services"), you unconditionally accept and agree to be bound by this AUP, which shall be read in conjunction with the Chatzy Terms of Service, Privacy Policy, SaaS Agreement, and any other applicable policies published by Chatzy from time to time (collectively, the "Governing Agreements").
If you are entering into this AUP on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to this AUP. In the event of a conflict between this AUP and any other Governing Agreement, this AUP shall prevail with respect to matters of permitted and prohibited use, unless expressly stated otherwise in a signed, written agreement with Chatzy.
Chatzy reserves the absolute and unilateral right to amend, modify, or supplement this AUP at any time and without prior notice, with immediate effect upon publication to the Platform. Continued use of the Services following any such amendment constitutes your acceptance of the revised terms. It is your sole responsibility to review this Policy regularly.
The Services are licensed, not sold, to you strictly for lawful, legitimate, and authorised business purposes consistent with these terms. Your right to use the Services is non-exclusive, non-transferable, limited, and revocable, and is subject at all times to your ongoing compliance with this AUP and all Governing Agreements.
You shall not use the Services to create, transmit, publish, distribute, store, or otherwise process any Content that is:
In addition to the prohibited Content set out above, you shall not use the Services in connection with any of the following activities, industries, or applications:
In addition to the prohibitions set out in Sections 4 and 5, all Customers must comply with the following obligations:
Any AI-generated Content intended for distribution to your clients, customers, patients, students, or any other third parties must be reviewed and verified by a suitably qualified professional in the relevant field prior to dissemination. You, as Customer, bear sole and exclusive responsibility for the accuracy, completeness, and appropriateness of all Output that you distribute.
Where you deploy AI-generated Content in consumer-facing applications, and in particular in the fields of medicine, healthcare, law, finance, news, journalism, education, or public information, you must:
Customers who wish to publish first-party Content (e.g., books, articles, marketing materials, training resources) created in whole or in part using the Services may do so, subject to:
You shall not represent AI-generated Output as being wholly human-authored, nor shall you represent entirely human-authored Content as AI-generated.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify Chatzy of any unauthorised use of your account or any other breach of security at legal@chatzy.ai. Chatzy shall not be liable for any loss or damage arising from your failure to comply with this requirement.
You represent and warrant that your use of the Services complies at all times with all applicable laws, regulations, and industry standards, including but not limited to applicable data protection laws (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as applicable in India), consumer protection laws, and sector-specific regulations applicable to your industry.
Chatzy reserves the right, but not the obligation, to monitor use of the Services for compliance with this AUP. You acknowledge and agree that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CHATZY AND CYBERSHARP TECHNOLOGY LLP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION) ARISING FROM OR IN CONNECTION WITH: your use of or inability to use the Services; any Content generated by the Services; your reliance on any Output without independent verification; any unauthorised access to your data; conduct of any third party; or any other matter relating to the Services. WHERE LIABILITY CANNOT BE EXCLUDED BY LAW, CHATZY'S AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
All intellectual property rights in and to the Services, the Platform, and all technology, algorithms, models, and software underlying or comprising the Services are owned by Chatzy or its licensors. Nothing in this AUP shall confer on you any licence or right in or to Chatzy's intellectual property except for the limited, revocable right of access expressly granted herein. You retain ownership of your Input, subject to the licence grants set out in the Governing Agreements. You acknowledge that Outputs are generated by AI and may not be protectable by copyright or other intellectual property laws; you assume sole responsibility for ensuring that any Output you use or publish complies with applicable intellectual property laws.
This AUP shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. The courts of Delhi, India shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or in connection with this AUP or the Services, and you irrevocably submit to the jurisdiction of such courts. Prior to initiating any legal proceedings, the parties agree to attempt in good faith to resolve any dispute through written notice and a period of thirty (30) days of good-faith negotiation. Nothing in this clause shall prevent Chatzy from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
If any provision of this AUP is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions shall continue in full force and effect.
No failure or delay by Chatzy in exercising any right, power, or remedy under this AUP shall operate as a waiver of such right. A waiver in one instance shall not constitute a waiver of the same or any other right on any other occasion.
This AUP, together with the Governing Agreements, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect thereto.
You may not assign, transfer, or sub-licence any of your rights or obligations under this AUP without Chatzy's prior written consent. Chatzy may freely assign its rights and obligations under this AUP without restriction, including in connection with any merger, acquisition, or sale of assets.
Chatzy shall not be liable for any failure or delay in the performance of its obligations under this AUP to the extent caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, pandemics, cyberattacks, or third-party service failures.
Chatzy encourages responsible reporting of any known or suspected violations of this AUP. If you become aware of any use of the Services that you believe violates this Policy, please contact our Legal & Compliance team promptly. Chatzy reserves the right, in its sole discretion, to investigate any reported violation and to take such action as it deems appropriate, including reporting matters to law enforcement authorities.
Contact Details
Cybersharp Technology LLP · Chatzy AI