Improve Customer Engagement on Messenger with the Facebook AI Chatbot
Automate your support and sales with generative AI-powered chat agents for Facebook. Streamline customer engagement through conversational AI solutions that understand customer sentiment and deliver human-like support, enhancing the overall customer experience.
Scale Support and Engagement
With conversational AI solutions on Facebook, Messenger reaches a wider audience and engages with visitors 24/7. Powered by advanced NLP algorithms and LLM, gather customer data, gain context, and deliver human-like interactions, enhancing customer experience and boosting retention.
Round the Clock Support
Automate 80% of common queries on Facebook Messenger, offering customers instant, self-service support anytime. For advanced issues, seamlessly connect them with live agents. Deliver round-the-clock assistance and boost customer satisfaction.
Rich Media Messages
Send media-rich follow-up messages, share product updates, and re-engage users based on past interactions—all automatically. Keep conversations going and boost customer engagement effortlessly.
Targeted Campaigns for boosting Csat
Keep customers satisfied by engaging them directly on Facebook Messenger. Integrate CRM and tools like MoEngage to run targeted campaigns, track feedback, and manage customer data all in one place. Ensure personalised communication and better customer insights, to improve satisfaction efficiently.
